Kitchen Worktops Direct Feedback
We are thrilled with our worktop, and Go Worktops Ltd as a company. From our initial contact to final installation Go Worktops Ltd offered us value for money and a really helpful service. Our queries were always dealt with immediately, by kind and polite staff. We were given dates to suit us for templating and installation and the worktop was delivered as promised! We could not fault those those fitting, they were efficient and did a very professional job. We were particularly impressed that the staff member templating the worktop travelled across the country in the early hours of the morning so he could be with us at a time to suit us. After fitting we had a query about staining as the worktop seemed to be marking easily, we were immediately sent some cleaner for the worktop and we have had no issues since using this. So thank you to all the staff at Go Worktops Ltd, we love our work top!
Got towards end of kitchen build and went back to major DIY chain store who had quoted on Sheridan Apollo Slab Tech two months previous. Lead time had gone from 10 days to 4-6 weeks and price had jumped 25%. Tried various local kitchen design outfits, most of whom were not interested in supplying worktop only and all were saying 4-6 weeks depending on product choice. After all the disruption of the kitchen build the prospect of another month with no worktops was undesirable, to put it mildly.
Then I called number on 'Kitchen-Worktops-Plus' website, part of the Go Worktops Ltd set up. Initial Slab Tech quote was competitive and suggested turnaround time much better than anyone else. Arranged to talk direct to James in the Yorkshire workshop about products and lead times and ended up going for Black Quartz which was what we really wanted but was just a little bit too expensive elsewhere. Price came in 30% less than Black quartz supply/fit quote from big DIY chain.
Ordered Friday, template on Monday, fitted on Saturday. The lads came from Yorkshire to SE London on both occasions.
On time, organised, tidy and efficient.
We couldn't be more pleased with our new worktops.
Having shopped around for the best price, we decidied to take a chance and go with the cheapest quotation. We were not disappointed, we received constant feedback from template to installation. The worktop was installed without any problems and looks stunning. The fitters were great and nothing was to much trouble.
I would highly recommend using this company.
We had a 3.6m designer white corian workshop installed with a rear downturn. Extremely pleased with the end result. The service levels were fantastic- after being let down by another company I needed a worktop installed very quickly and the team did everything to accommodate this.. I ordered on the weds, they templated on the Thursday and rang me straight afterwards to confirm all the details were correct. They then rang me on the Tuesday to tell me my materials were in and they would be cutting the worktop and then rang me on weds saying it was ready to install and turned up at my London flat within 1.5hours to fit it. Basically took a week from start to finish which compared to the 3 weeks I was being quoted by other companies was phenomenal. It was also about GBP 600 cheaper then some other quotations I received so great value for money. Thoroughly recommended!
From the start, the office team were quick to reply to emails and offer a quotation, which was very reasonable. They helped with changes to the design and were very flexible around my builders' timetable. The crew that made the templates were the same guys that came and fitted, so there was a continuity of communication. The workmanship was perfect and the whole job performed efficiently and looks great. Highly recommended.
We did a lot of shopping around to try and get the best quality for the best price and decided that Go Worktops Ltd was the company for us.
In addition to this, we also had amazing customer service, from the initial phone call (which was made and answered on a bank holiday) through the entire process. It was easy to order, easy to book in a date for templating and the communication throughout was second to none, even offering advice about fitting extra batons to ensure the worktops were as secure as possible.
As for the actual templating, it was great, very thorough, and very fast and the men that came were incredibly professional, and very nice. When it came to delivery, the same guys came back and they were so nice again, and really professional, giving lots of advice for fitting in things around the worktops, such as splash backs etc, even though they weren't fitting those - excellent. Buying a beautiful worktop like ours is a big decision, a big cost and what you need is a company that puts you at ease and gives you the best product and the best experience and this is what you will get with Go Worktops Ltd.
The quartz itself is beautiful - we went for the black and sparkly type, which is exactly as you would expect, black and sparkly and absolutely stunning. I would definitely recommend using this company, its the best on cost, and their customer service is amazing, from first contact, to the ladies who deal with the booking in dates, to the guys that fit it - I am not just saying it, it is a brilliant experience that I would recommend to anyone.
I think everyone is a bit nervous when using an internet company for such an expensive item such as a Corian kitchen worktop - you have nothing tangible to rely on, no showroom, no faces.
However, I needn't have been nervous - UGo Worktops Ltd talked me through my endless questions, and when I finally placed the order, were so quick with templating and delivery. The whole experience was very positive from beginning to end - from placing the order, having the templates made to the fitting, all parties went the extra mile and were very amiable and considerate. Have already recommended to a friend of mine.
And last but not least - they were the cheapest around, and there were no hidden costs.
Thanks a lot guys and girls - if I'm ever doing up a kitchen again, I will use you for my worktop.
Could not fault the service received. From first contact through templating and fitting everything was done efficiently and on time. This added the finishing touches to our new kitchen and it now looks great. After a lot of searching the price could not be bettered.
staff were very friendly and helpful from the people on the phone to the people who came out to measure up to the people who fitted the work tops. work tops fitted to a very good standard and a good finish overall .thanx for a good JOB!!!
When I was revamping my kitchen, I looked long and hard for the right worksurfaces. I found the problem was between cheap and tacky and superb but far to expensive. I was looking for the right quality and design at a sensible price. Your company supplied everything I was looking for, a great selection of designs top quality and perfect pricing throughout the range.
Not being a kitchen fitter I had questions throughout the instalation - I had to cut and edge five worksurfaces, I received fast and helpful advice from you on the internet.
I was also impressed with the delivery it was delivered at the agreed time dispite a snowstorm in Norfolk.
Communication was good and worktops are lovely and finish the kitchen off perfectly - we bought it from http://www.hardwood-kitchen-worktops.co.uk/
Having initial concerns about ordering expensive solid worktops online, my fears proved totally unfounded. The quality of service from www.kitchen-worktops-direct.co.uk was first class. The cost was very competitive, almost half that of a local supplier. The service from ordering to initial templating of the worktops was seamless. The date for fitting was confirmed once templates were made and on the day for fitting, the courier arrived on time (8.00am), the fitters arrived at 8.30 and the worktops were fully installed by 9.30am, with a good level of advice on cleaning and maintenance provided thereafter. I have recommended www.kitchen-worktops-direct.co.uk to friends in the past and would happily do so again.
We are so pleased with our Corian worktops and everyone who sees them are full of praise. May I compliment you on all your services which were excellent in every way. I would recommend you without hesitation.
Robert John Wilson
I have to say that dealing with the people at hardwood-kitchen-worktops.co.uk was a pleasure, they made everything very simple and delivered exactly what I needed, on time, undamaged and at a very competitive price. The worktop I have is of great quality and have no hesitation in recommending them.
It has been a pleasure working with this company, all there products are of the highest quality, great customer service, and good to find someone who knows in depth about the products that they are selling. Delivery was on time.
I would recommend this company, to all.
Excellent quallity, speedy delivery great price
I just wanted to let you know how impressed I am with the service I have received from your company. It was easy to order over the telephone and the worktops arrived promptly this am and I only ordered them on Friday! Brilliant service. Thank you so much. I won't hesitate to recommend the company.
Just thought I would let you know how pleased I am with your service and the quality of the Cherry worktop, when ordering from the Internet, there is always a worry things can go wrong.
Having placed my order on a bank holiday Monday, for such an item to arrive on a Thursday is nothing short of excellent, especially considering the price.
Many thanks for your great service, I certainly will use you again and recommend you to my friends.
I meant to have let you know sooner but didn't get around to it. But as you are probably aware my order arrived safely on Monday as you mentioned it would. Now some of it has now been put on the kitchen walls and we're very pleased with it. Thanks for all your help and attention to my order.
Kristen, this is just a thank you to you and your company for doing just as as you said you would. I would use your company and recommend you to others.
I want to thank you for your swift and efficient delivery. I have not yet unwrapped the tops, but from what I can see I am really pleased with them
Thank you for your efficiency with my order
A big thanks for a very efficient order to delivery. My two worktops were delivered this morning. As arranged the driver phoned me about 1 hour before he expected to deliver, followed up with a call 5minutes before arrival. His manner was very pleasant and cheerful and we had both sheets stored in my garage within minutes. Pass on my appreciation to all concerned.
Thank you ever so much for you kind assistance. I shall certainly be recommending your company.
Many thanks for the excellent service in supply and delivery of this order. The order was delivered in prime condition and is now fitted to the complete satisfaction of the users.
Thanks again for all your help and co-operation,
I have found your service very prompt and easy to use service, very impressive
Thanks so much for all your help with our Corian worktop quotes/templating/fitting. We are absolutely delighted with the finished appearance and just can't stop touching the surfaces.
There is no doubt that your quote was the most competitive we received (by a long way!) and we are so pleased that we took the plunge towards Corian. It has completed our kitchen beautifully. Right from the start of the process you were able to advise us in a very informative manner and we didn't find you at all pushy as regards completing the sale.
Please pass on our thanks to the man who did the templating (whose name escapes me at the moment) and to the 2 Pauls who did an amazing job fitting the worktop.
We have already highly recommended you to our friends who are hoping to replace their kitchen as well as to our builder and joiner who were equally impressed and can "spread the word" about Go Worktops Ltd.
Many thanks for a super service
Claire and Jon Ventham
Good Morning Carol,
The installation was good, guys were friendly and efficient.
The worktop looks stunning and we are very pleased with the job.
All in all, 10 out of 10 for the whole service.
ALL WENT WELL , INSTALLATION FIRST CLASS ,THE FITTERS WERE VERY NICE ,AND VERY PROFESSIONAL
THANKS V MUCH,
All great thank you. Worktop looks fab and the boys were excellent.