Frequently Asked Questions
About Apollo Quartz

Worktop Questions

  1. Can I place hot pans on the Quartz
  2. Does this sub-base help with fitting the Quartz or marble?
  3. Can I cut and prepare directly on Quartz worktops?
  4. Do you provide samples
  5. How do I clean Quartz worktops
  6. What can stain Quartz
  7. What can harm Quartz
  8. Can you give me a quotation over the telephone?
  9. Are the joints in Apollo Quartz apparent?

Answers

  1. Can I place hot pans on the Quartz Hot pots, pans and dishes should not be placed directly onto any work surfaces, always use a hot pan platter
  2. Does this sub-base help with fitting the Quartz or marble? it provides a stronger support
  3. Can I cut and prepare directly on Quartz worktops? Quartz is very tough, however, the use of a cutting board is recommended when using a knife.
  4. Do you provide worktop samples Yes available at £10 each, the first is refundable against an order.
  5. How do I clean Quartz worktops Regularly clean your surfaces with a damp cloth. Dry-off worktops to avoid dull patches appearing where hard water and soap residues may have been left behind during daily use. A light neutral (PH7) detergent may be safely added.

    Avoid the use of abrasive cleaners or scour pads. A spray cleaner, which can be applied to surfaces to clean and maintain the surface shine
  6. What can stain Quartz Permanent markers and inks may adhere to the surface and should be avoided. Should these agents come into contact with the surface, clean first as outlined in the Care and Maintenance Booklet provided.
  7. What can harm Quartz Keep nail polish remover, bleach, bluing, permanent markers or inks, and oil soaps away from the product.
  8. Can you give me a quotation over the telephone? When quoting for the supply and fitting of a complete worktop we would strongly prefer a sized sketch, scanned, faxed or posted so that we all agree on exactly what was quoted on. Without that information it's extemely difficult to provide an accurate quote.
  9. Are the joints in Apollo Quartz apparent? Yes, there will be a visible groove where there is a worktop joint. Silicone sealant is applied to prevent liquid penetration of the joint, but no resin is used to fill the groove as it tends to crack and crumble away over time.